Order processing
Orders are typically prepared within 3–5 business days unless a product page identifies the item as preorder or made-to-order.
Help / Policies
SHIPPING
& RETURNS.
Starter policy copy for the launch build. Update these terms before going live.
Shipping
US shipping options and final charges appear in Stripe Checkout. Tracking should be sent once fulfillment is completed.
Church pickup
If you plan to offer Sunday pickup, add a dedicated Stripe shipping rate or a separate pickup workflow before launch.
Returns
Unworn items in original condition may be returned within the window you define. Limited drops, personalized goods, and final-sale items can be excluded if clearly disclosed.
Exchanges
For limited-size inventory, exchanges are subject to availability. A refund-and-repurchase process is simplest operationally.
Questions
Use a dedicated store email such as hello@capacityphilly.org for order and fulfillment support.